Refund and Returns Policy
Last updated: 17-11-2024
At REAL COURS, we aim to ensure that our customers have a satisfactory experience with the courses they purchase. However, if you are not fully satisfied with your purchase, we offer the following refund policy.
- Refund Eligibility
You may request a refund under the following conditions:
Refund requests must be made within 7 days of the purchase date.
The course must not be fully completed. If the course has been completed, you will not be eligible for a refund.
Refunds will only be processed if the course content has not been extensively accessed or downloaded.
- Non-Refundable Products
The following are not eligible for refunds:
Courses that have been fully accessed or completed.
Bundled packages where one or more courses have been completed.
Any promotional or discounted courses, unless otherwise stated.
- How to Request a Refund
To request a refund, please contact us at [officialsatab@gmail.com] with the following details:
Your full name
The course title
Date of purchase
Reason for the refund request
Once we receive your request, we will review it and notify you of the status of your refund within 3-5 business days.
- Refund Process
If your refund is approved, it will be processed and the funds will be returned to the original method of payment. The refund may take 5-10 business days to reflect in your account, depending on your bank or payment provider.
No refund will be provided if the refund request is made after the 7-day refund window or if the course has been substantially completed. - Contact Us
If you have any questions regarding our refund policy, please contact us at:
REAL COURS
Karimganj, Nilambazar 788723
Email: officialsatab@gmail.com